I’ve tried to log into the admin portal but didn’t receive a key to continue. Why is that?

There could be a few reasons why you didn’t receive the key:

1. Ensure your admin access: Make sure your account has admin privileges in the system. If you're unsure, please contact your company admin for assistance.
2. Blocked message: Your network provider might have blocked the incoming message. Check your spam or junk folder in your email to see if the key was filtered there.

If the issue persists, please contact our support team at [e-mail].